Welcome to BountifulApparel.com

General Questions

Where are you located?

BountifulApparel in its entirety operates out of Los Angeles, CA. Orders are shipped from DTLA.

How can I reach out to you?

Just shoot us a quick email at [email protected] – if you’d rather talk on the phone, send us an email with your concern and your number and we’ll reach out to you pronto.

What shows up on my Credit Card statement?

Depending on how you pay you may see one of two identifiers. Fitbobcat Technologies LLC, our parent company, will show on any PayPal transactions, BountifulApparel.com will show on any direct credit card transactions. No specific data on the items purchased will show up on the statement.

What is your return policy?

We want to make sure you’re 100% satisfied with your product and we’ll do everything in our power to make it right. Generally, we ask that you pay for the return shipping and we’ll refund the entire order as long as you send it within 30-days from purchase. While we have our guarantee limited to  30-days, we understand that one size doesn’t fit all and we’re more than happy to review returns on a case-by-case basis, so please don’t hesitate to reach out to our team to see what we can do for you to make things right.

How does your cashback program work?

Quite simple! All registered users will receive 5% of their purchase credited back to their account, ready to be used instantly for their next purchase. Users also start out with a $5 credit just for signing up and receive $0.10 for each day they check-in.

Shipping

Every order above $49.99 comes with free shipping to anywhere in the United States. We try to ship out our orders the same day but we guarantee no later than two days from the date the order was created. Most shipments are sent out via USPS 2-Day Priority, depending on the location some may be sent via USPS Retail Ground.

Pay Over Time

How does pay over time work?

Our payment provider, QuadPay allows you to split your order in to four interest free payments, spread across six weeks.

Are there ANY fees?

A whopping $1 fee is added on by QuadPay – but aside from that, no fees as long as you make your four payments on-time.

How do I increase my pay over time limit?

https://help.quadpay.com/hc/en-us/articles/360040927432-How-do-I-increase-my-balance-in-the-app-

Why was I not approved for pay over time?

https://help.quadpay.com/hc/en-us/articles/360021085071-Why-was-I-not-approved-or-eligible-to-use-Quadpay-

Do you pull my credit?

QuadPay doesn’t do a hard pull on your credit, or report to the credit bureaus.

Existing Customers

How do I change my Phone Number on file?

It’s important to keep your phone number up-to-date with us. BountifulApparel ONLY uses your phone number for two things.

  1. Provides number to USPS so that there is a point of contact should there be any issue with delivery.
  2. Provides you easy access to your BountifulApparel account via SMS login.

If you need to update your phone number, you can do so under My account.